Refund & Cancellation Policy

At Pinnacle Boost Forge, we are committed to delivering dependable digital gaming services and maintaining a high standard of customer satisfaction. Refund and cancellation requests will be reviewed in accordance with the conditions outlined below.

1. Policy Details

   This policy explains the terms and conditions governing refund and cancellation requests. By purchasing any service from Pinnacle Boost Forge, you acknowledge and accept the provisions described herein.

2. Refund Qualification

   You may qualify for a refund if:

   • The purchased service was not completed within the estimated delivery period
   • The order remains inactive for more than 48 hours after payment without a valid explanation
   • An accidental duplicate payment was submitted for the same transaction

3. Refund Restrictions

   Refund requests will not be accepted for:

   • Orders that have already been partially fulfilled or fully completed
   • Game account suspensions, restrictions, bans, or other penalties associated with service usage
   • Requests made due to a change of preference after an order has been confirmed

4. Refund Request Procedure

   To submit a refund request, you must:

   • Email [Company Email] within 7 days of placing your order
   • Include your Order ID and a concise explanation of the reason for the request

5. Refund Processing

   After review and approval, eligible refunds will be processed within 7–10 business days.

   Approved refunds will be returned using the same payment method used for the original purchase.